Privacy Policy

Last updated: 26/04/2026

1. Introduction

Welcome to Divine Creations (“we,” “our,” or “us”). We operate the website divinecreations.au.

We are committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988.

2. What Information We Collect

Personal Information

We may collect personal information that you provide to us, including:

  • Full name

  • Email address

  • Phone number

  • Shipping and billing address

  • Order details or custom request information

Automatically Collected Information

When you visit our website, we may collect:

  • IP address

  • Browser type and device

  • Pages viewed and time spent

  • Referring website

This may occur through cookies and analytics tools (such as Squarespace analytics or third-party services).

3. How We Use Your Information

We use your information to:

  • Process and fulfil orders

  • Respond to enquiries and custom requests

  • Provide customer support

  • Send updates about your order

  • Send marketing emails (only if you opt in)

  • Improve our website and services

4. Cookies

We use cookies to:

  • Enable website functionality

  • Improve user experience

  • Analyse traffic and performance

You can manage or disable cookies via your browser settings.

5. Disclosure of Personal Information

We do not sell your personal information.

We may share your data with:

  • Payment processors (e.g. Stripe, PayPal)

  • Shipping providers

  • Website hosting services (Squarespace)

  • Analytics providers

We may also disclose information where required by law.

6. Data Storage and Security

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access.

However, no system is completely secure, and we cannot guarantee absolute security.

7. Access and Correction

Under Australian law, you have the right to:

  • Request access to your personal information

  • Request correction of inaccurate or outdated information

To do so, contact us at: hello@divinecreations.au

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date.

10. Contact Us

Divine Creations
Email: hello@divinecreations.au